Disconnect all other external drives from the computer except for the My Book or My Passport drive you want to update. Once the utility has found your drive, click Configure Drive and then click Exit. It has its software installed on a “virtual CD” called “WD SmartWare” which shows up on the desktop any time the drive is plugged in. Haase Jan 23 ’12 at There were two steps that actually seem to have done something. I had to install their crapware to disable it. Successfully updated firmware tonight, and everything looks good so far.

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I just plugged it in to one of my system. Would you like to answer one of these unanswered questions instead?

Once the updater is finished, click Exit. By using our site, you acknowledge that you have read and understand our Cookie Policy revice, Privacy Policyand our Terms of Service. It’s called “Virtual CD Manager.

macos – How do I remove a MyBook’s “WD SmartWare” virtual CD from my desktop? – Super User

The instructions at this link will allow you to disable the VCD firmware: WD has awful, awful customer service. Two solutions to actually get rid of the VDC not just hide it: There were two steps that actually seem to have done something.

Included on the “VCD” is the software required to enable and disable it.

Verify that the VCD no longer appears. Haase Jan 23 ’12 at Disk Utility only shows one partition.


This software is the same software that you can download as mentioned in other answers Not on all versions, apparently. This doesn’t answer the question at all. Thank you for your interest in this question. Then after VCD worked, the My Book was still read only, so I used the smartware which was still installed to erase everything already on the drive, and then it finally worked like an external hard drive is supposed to and was read and writable and then I deleted the smartware software I had installed on my computer Once tha formatting was done, I then canceled the CD boot ddvice restarted my system.

Then I booted that system up to an Xp install CD and then when given the option drvice the CD as to what hard-drive I wanted to install to I chose the MyBook and deleted the partition and then formatted it using the Install cd.

Much better to not have the annoying xd launching, but does anyone know of good instructions to eliminate the partition? Last WD drive I ever buy. Download the Firmware Updater for Windows.

Before running the Virtual CD Manager, you must first update the firmware on your hard drive. The Mac version seems to be wdc.

This would be more helpful if their SmartWare Software download worked. Home Questions Tags Users Unanswered. Disconnect all other external drives from the computer except for the My Book or My Passport drive you want to update. Each time you 11110 through the process, it will alternate between being visible and being hidden. In this answer, I’m just pointing out that a version of it though presumably it may not usg the latest version, and therefore you may want to download it exists on the “virtual CD” already, which you can copy and run.


WD My Book Essentials will not connect

I am now able to access all of the gb capacity and do ccd I want with it. I know the password but I can’t figure out how to remove it. Even after downloading the VDC manager separately, it still won’t work because the drive has a password.

It is not possible to pll out the HDD in recent versions.

WD My Book Essentials will not connect – Microsoft Community

Super User works best with JavaScript enabled. You have to copy it ussb your hard drive to run it otherwise, it gives you an error message saying as muchand once you’ve done that, you just run it and follow the prompts.

Neat idea, but you have do do this on each computer you use it on.